Key Performance Indicators (KPIs) provide a dashboard for your business. Just like the instruments on a car dashboard they tell you whether you are heading in the right direction at the right speed – and whether anything is going wrong.

This course helps you choose the correct KPIs for your business. Every business is different, and there are lots of things you could measure, so choosing the right things is really important.

We look at the way KPIs and your business strategy are linked. We also look at how clear KPIs help with employee motivation and productivity.

You’ll finish the course with your own KPI dashboard for your business.

Course Details

Course Audience

Business owners and managers of small and medium-sized businesses.

Course Objective

To teach attendees how to create a set of Key Performance Indicators for their business and use them to improve business performance.

Course Content

  • Introduction
    • What are KPIs?
    • Why businesses need KPIs
    • Leading and lagging KPIs
  • Finding KPIs
    • A strategic approach
    • An accountability approach
    • A process approach
    • What makes a good KPI?
  • Creating your KPI dashboard
    • Identify your KPIs
    • Set your targets
    • Using KPIs – reviews
  • Final thoughts
    • The importance of grey matter
    • Your shared mental model

Course Outcomes

At the end of this course you will:

  • Understand the different types of KPI and how they are used
  • Understand how to choose KPIs appropriate for your business
  • Have an outline KPI Dashboard for your business

Course Tutor

Nick Bettes is a management consultant and author.

He has held senior positions in the corporate world and since 2009 has been helping small and medium-sized businesses to apply the performance-enhancing techniques used by these bigger companies.

Nick is particularly interested in scalability, productivity and leadership.

Course Dates and Times

Please contact us for next scheduled date.

The course runs from 9am to 5pm UK time.

This is a live, interactive, online group course run over Zoom. During the course, attendees will complete a workbook that relates the learning to their own business.

Booking Information

You can reserve your place on this course using the Paypal button below. At just £199 for what will be a transformative day for your business this course represents great value for money.

Once you have booked your place we will send you joining instructions and preparatory work.

Connect with Nick Bettes Consulting