Business Coaching Blog
We are all bricklayers now
Tuesday, January 17th, 2017
One of my clients has been unhappy over a couple of recent hires, an architect and a quantity surveyor. He runs a growing building firm.
Neither of them performed the way he expected or wanted them to. Technically they seemed to know their stuff but they didn’t step up to the plate in terms of attitude, output or accountability.
“It’s not like hiring a bricklayer” he told me. “That’s easy – he just has to lay x bricks per day and keep them straight. If he doesn’t, he doesn’t keep his job.”
I suggested to him that actually it was exactly like hiring a bricklayer. For any role you just need to understand what the bricks are, how many need to be laid and what “straight” means.
To recruit successfully you need to have defined these things first. If your architect role produces designs that are all pretty much the same and have to be turned around in five days, say so at the interview and start measuring this from day one. Don’t focus on the creative part of the role as disappointment on both sides will be the result.
Of course, this approach isn’t limited to new hires. Do all your employees know how many bricks they have to lay each day?
If you’d like to learn more about this systemisation approach to employee performance and running your business have a look at this.